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We specialize in Queue Management System

Our IQ System is very much customizable to meet client needs. Thus, not only our IQ sysem is able to cater for normal service counters' operations but it is also able to handle more complex Hospital requirements. Imagine this, a universtiy specialist medical center with more than 200 specialists with sharing consultation rooms, the system is able to handle various queueing scenarios to serve patients satisfactorily.


IQ System Modules:

IQ Server - IQ5000

IQ Server

Dashboard Control&Monitoring

Web Reporting

Run on Windows Platform Standard with minimum 8GB RAM, 256GB SSD

Web based Configuration & Reports

Administrator tools/ Live Monitoring

Running on windows 10, Windows 11, Windows Server

MySQL Database, Apache, PHP

Appointment Reminders

Next day appointment reminders

Unattended reminders

SMS Multi-gateways

QR Code for Ticket Dispensing

Doctor Availability

IQ Call Terminal - IQ1000 Series

Android based

Landscape/Portrait

support Wifi

7inch, 10inch Screen

Windows based

Small Window bar always on top

Can be position anywhere on the screen

Click for more details

Change Userid for Counter/Room/Suite

Transfer Queue # to various Department/Services/Tokens

more details

IQ Display - IQ2000 Series

Run on android box, android smart tv, Google TV

Support dual language

Screen layouts/settings/colors/themes configurable from clouds

Specialist Status display on screen (Availability/Not Availability with Notes@Remarks)

Live tv/video screen background

IQ2800 Doctor Status

IQ Ticket Dispenser - IQ3000 Series

IQ3400 - Table Kiosk

Thermal Printer with auto-cut

Standard 80mm size

10.1inch Touch Screen

IQ3500 - Table Kiosk

Thermal Printer with auto-cut

QRCode/Barcode scanner

Standard 80mm size

10.1inch Touch Screen

IQ3600 - Stand Kiosk

Thermal Printer with auto-cut

QRCode/Barcode scanner

Standard 80mm size

21.5inch Touch Screen

18.5inch Touch Screen

IQ SMS Gateway - IQ4500

• Work seamlessly with IQ5000 Intelligent Queue Management Server

• Using GSM modem with SIM card to send/receive SMS

• Local telco SMS rate

• Display in Conversation mode to send and receive SMS/ two way communications

• Send single or bulks SMS

• Long text combined into 1 SMS

• Customized SMS template

• Scheduled sending time

• Multiple users

• Multiple SIM(GSM Modem) to cater for large volumes of SMS

• LAN or USB connections between modem and IQ5000 Server

• Web based interfaces

• Send New Queue Ticket using IQ QR Code Scan, or IQ Ticket Dispenser

• Send Queue Status when front Queue Ticket is being called.

• Can be sent to email relay.

IQ Cloud - IQ4300

• IQ Cloud Service, QRCODE Ticket dispenser.

• Live update Queue Update through mobile web

more details

IQ Appointment - IQ4600

• Work seamlessly with IQ5000 Intelligent Queue Management Server

• Work with IQ4500 SMS Gateway Module to send SMS Reminder

• Use preprepared text/templates to send bulks messages

• Scheduled appointments can be previewed before approval for release at predetermined time.

• Able to integrate with third-party appointments system (HIS), Integration is done through ftp/log files/etc.

• Scheduled Reminder will send SMS one day prior to the appointment day.

• Unattended patient can be reminded the following morning.

more details

IQ QOS - IQ2700

• IQ Quality of Services

IQ8000 - All-in-one

IQ Server

Dashboard Control&Monitoring

Web Reporting

Window 11 Standard 8GB RAM, 256GB SSD

IQ Ticket Dispenser

Dual Screens

Build-in Thermal Printer 80mm with auto-cut

Our products are customizable

Our Supporters

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Technology by IQ Aktif Resources Sdn. Bhd.